Skip to main content

Learner's Corner

Our blog with all the latest downloads, events, product updates, case studies, and great learning content.

Blog > Customer Training

5 Reasons Customer Enablement Belongs on ServiceNow

5 Reasons Customer Enablement Belongs on ServiceNow

Built directly on the ServiceNow AI Platform, PlatCore transforms customer lifecycle events into personalized enablement. Using the same customer records, workflows, security, AI, and automation already available in ...

Personalized Learning Starts with Customer Data on ServiceNow

Personalized Learning Starts with Customer Data on ServiceNow

Because PlatCore is built directly on ServiceNow, it uses the same customer records, workflows, permissions, and business rules your organization already relies on to manage customer relationships. Instead of moving ...

Native Learning on ServiceNow Helps Turn Customer Success Into Customer Retention

Native Learning on ServiceNow Helps Turn Customer Success Into Customer Retention

By combining ServiceNow CSM with PlatCore's native learning platform, organizations can automatically connect customer lifecycle events to personalized education that helps customers continue discovering value ...

Scale Customer Enablement with AI and Native Learning on ServiceNow

Scale Customer Enablement with AI and Native Learning on ServiceNow

PlatCore's AI Course Builder gives enablement teams the tools to produce more high-quality content in less time. Combined with ServiceNow Now Assist and the rich customer context already available in Customer Service ...

How Native Learning on ServiceNow Accelerates Product Adoption

How Native Learning on ServiceNow Accelerates Product Adoption

Instead of relying on disconnected learning systems, manual email campaigns, or one-size-fits-all training programs, organizations can use the customer data already living in ServiceNow CSM to create personalized ...

Customer Onboarding Is Broken. Here's How ServiceNow Customers Are Fixing It.

Customer Onboarding Is Broken. Here's How ServiceNow Customers Are Fixing It.

As the native enablement platform for ServiceNow, PlatCore helps organizations transform customer lifecycle events into personalized onboarding experiences. Working alongside ServiceNow CSM, PlatCore automatically ...

WEBINAR: Mission-Ready Learning: Applying AI Responsibly in Government Training

WEBINAR: Mission-Ready Learning: Applying AI Responsibly in Government Training

In this demo, learn how AI is being applied responsibly within enterprise platforms like ServiceNow to improve training discoverability, accelerate content creation and strengthen compliance readiness — without ...

Case Study: Proven Optics Accelerates Implementation 15–25% with PlatCore

Case Study: Proven Optics Accelerates Implementation 15–25% with PlatCore

Partnering with PlatCore, Proven Optics transformed how customers onboard, adopt, and scale the platform, resulting in faster implementations, improved efficiency, and stronger long-term outcomes.

Knowledge26: AI-Powered Enterprise Learning

Knowledge26: AI-Powered Enterprise Learning

Meet us at ServiceNow’s Knowledge26 to see how our AI Course Builder can help you dramatically accelerate course creation while maintaining control, flexibility, and quality.

WEBINAR: From 5 Weeks to 2: How Proven Optics Accelerated Delivery with a Native LMS on ServiceNow

WEBINAR: From 5 Weeks to 2: How Proven Optics Accelerated Delivery with a Native LMS on ServiceNow

In this session, learn how Proven Optics reduced requirements cycles from 4–6 weeks to 1–2 weeks and achieved up to 25% gains in delivery efficiency by shifting learning earlier and tailoring it to user roles.

AI in Enterprise Learning: From Promise to Practice

AI in Enterprise Learning: From Promise to Practice

The future of AI in learning won’t be defined by fully autonomous systems. It will be defined by quiet efficiency: fewer clicks, faster creation, smarter maintenance, and learning that adapts as quickly as the ...

Learning at Enterprise Scale: What PlatCore’s 2025 Usage Milestones Reveal About a Native LMS on ServiceNow

Learning at Enterprise Scale: What PlatCore’s 2025 Usage Milestones Reveal About a Native LMS on ServiceNow

PlatCore’s 2025 milestones show how a native LMS on ServiceNow unlocks automation, personalization, and scale—driving million-plus registrations, higher completions, and enterprise-wide results.