🗓️Thursday, April 16
⏱️1:00 - 1:45 PM ET
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Enterprise platforms don’t fail because of technology. They fail because of adoption.
For organizations implementing solutions on ServiceNow, the biggest barrier is often the learning curve. Business users are expected to adopt new workflows while learning the platform, leading to slower implementations and delayed time-to-value. Join Kyle Holetz, COO of Proven Optics, to learn how his team improved onboarding and delivery performance by introducing early enablement with PlatCore, the only LMS built natively on ServiceNow. By shifting learning earlier and tailoring it to user roles, Proven Optics reduced requirements cycles from 4–6 weeks to 1–2 weeks and achieved up to 50% gains in delivery efficiency. In this session, you’ll learn how to:
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Presenters:
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Kyle Holetz, Chief Operating Officer, Proven Optics
Kyle has spent much of the last 15 years devoted to the ServiceNow ecosystem. He's been Chief Operating Officer at Proven Optics since 2022. Before that he was a Technology Solutions leader for both iTech AG and Nuvolo.
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Mike Daecher, Chief Marketing Officer, PlatCore LMS
Mike is PlatCore's Chief Marketing Officer. He's been in the education space for most of his career, including the last ten in learning management, both as a client and vendor. He is passionate about creating exceptional experiences for online learners.
