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  • ServiceNow Store

    Create Value Faster through the ServiceNow Store

    Enter Our Hero! Bob works in IT. He works 10+ hour days. His business partners (i.e. customers) generously provide him request after request. Bob is tired. He tries hard and yet can’t quite keep them happy. His customers want their stuff delivered, yesterday, and they blame Bob if he’s too slow. Bob is demoralized. No…

  • Lauren Alweis

    PlatCore welcomes Lauren Alweis to the Team

    Lauren Alweis PlatCore LLC is proud to welcome Lauren Alweis to the team as Director, Marketing. She will focus on marketing strategy, content marketing, partner relationship management, and driving awareness across PlatCore’s product lines. Lauren brings nearly 12 years marketing experience, and over 6 years in B2B Technologies, driven by the belief that great products deserve…

  • Dawn Lawson

    PlatCore Welcomes Dawn Lawson to the Team

    Dawn Lawson PlatCore LLC is proud to welcome Dawn Lawson to the team as Director, Inside Sales. She will focus on business development and expanding relationships with clients across the United States. Dawn brings over 15 years experience in software sales and professional services and contributes a strong combination of business acumen with technical solutions.  Her…

  • 5 Reasons Your LMS Should Be On ServiceNow

    What is a Learning Management System (LMS)? Before we jump into why you want ServiceNow based LMS, let's start with a shared understanding of what an LMS is. At its core, an LMS manages training in your organization. There are lots of features that go into an LMS, but it meets four basic needs: assignment, delivery,…
  • Our Road to CreatorCon at Knowledge17

    The CreatorCon® Challenge, part of ServiceNow Knowledge17 conference came at a perfect time for PlatCore. CreatorCon is in essence a competition to develop an application based on the ServiceNow platform. In addition, there is a good size cash award pool with marketing and partner awards that make it quite appealing. We at least wanted to…

  • PlatCore LMS Achieves Istanbul Certification Milestone!

    PlatCore is excited to earn ServiceNow Istanbul certification for our Learning Management System (LMS)! Now you can run our LMS on either Helsinki or Istanbul versions of ServiceNow, the two latest feature releases. PlatCore is committed to innovation and providing solutions that maximize your investment in ServiceNow. Our LMS drives organization efficiency improvements and will…

  • Show LMS Training Records in Incident Management Application

    A key challenge most support staffs face is limited awareness of a caller requesting any type of service. I believe it would be beneficial to provide as much information at the moment of interaction as possible to allow the support rep to better tailor service to the caller. One of the useful benefits of the PlatCore…

  • 3 Steps to Training Record Integration for ServiceNow!

    Imagine This Typical Support Scenario: A customer calls your service desk to report a problem… their e-mail isn’t opening. It could be anything from a full outage, to a PC problem, to a simple user error. The support agent will ask a series of questions to try to minimally triage the issue before raising any…

  • PlatCore Debuts the First Learning Management System Built On The ServiceNow Platform

    PlatCore LLC is excited to announce the launch of our first application, a Learning Management System (LMS), now available in the ServiceNow app store. This LMS, coupled with ServiceNow tools will: Simplify compliance audits of regulatory training controls, delivering cost reductions. Assign, deliver, and track courses for your organization quickly and efficiently. Enhance customer service by…