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Learner's Corner Blog

WEBINAR: From 6 Weeks to 2: How Proven Optics Accelerated Delivery with a Native LMS on ServiceNow

 🗓️Thursday, April 16
⏱️1:00 - 1:45 PM ET

Enterprise platforms don’t fail because of technology. They fail because of adoption. 

 

For organizations implementing solutions on ServiceNow, the biggest barrier is often the learning curve. Business users are expected to adopt new workflows while learning the platform, leading to slower implementations and delayed time-to-value.

Join Kyle Holetz, COO of Proven Optics, to learn how his team improved onboarding and delivery performance by introducing early enablement with PlatCore, the only LMS built natively on ServiceNow. By shifting learning earlier and tailoring it to user roles, Proven Optics reduced requirements cycles from 4–6 weeks to 1–2 weeks and achieved up to 25% gains in delivery efficiency.

In this session, you’ll learn how to:

  • How to reduce implementation timelines by 50–75% by preparing users before project kickoff
  • Why non-technical users struggle with ServiceNow adoption, and how to solve it with targeted, persona-based learning
  • How to drive 15–25% delivery efficiency gains by eliminating rework and retraining during workshops
  • How native learning on ServiceNow creates accountability and visibility across customers, partners, and delivery teams
  • How stronger adoption leads to better retention and long-term value realization

This session offers a practical framework to accelerate time-to-value, reduce delivery friction, and maximize the impact of your ServiceNow investments.
 

 

 

Presenters:

Team Pics (1)

Kyle Holetz, Chief Operating Officer, Proven Optics

Bio to come

 

Team Pics (2)

Mike Daecher, Chief Marketing Officer, PlatCore LMS

Bio to come

 

Mike Daecher
Post by Mike Daecher
March 23, 2026