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Creating high-quality training shouldn’t take weeks, or require a team of instructional designers.
With the release of PlatCore 5.0, organizations can now build, manage, and scale learning faster than ever, directly within ServiceNow. This release introduces a completely redesigned content creation experience across Course Builder, Plans Builder, and Quiz Builder, along with a powerful new AI Course Builder add-on that transforms raw content into structured, ready-to-use training in minutes.
In this session, we’ll walk through how PlatCore 5.0 enables teams to move from manual, time-intensive course development to a streamlined, AI-assisted workflow. You’ll see how to create dynamic courses, design structured learning paths, generate assessments with consistency, and leverage AI to accelerate content creation, without sacrificing quality, governance, or control.
Whether you're building onboarding programs, compliance training, or customer education, PlatCore 5.0 helps you deliver the right learning experiences faster—while staying fully aligned with your ServiceNow ecosystem.

Shawn Gable, Chief Technology Officer, PlatCore LMS
Shawn brings extensive expertise in learning management, including ServiceNow HRSD. A retired US Air Force Commander,
Shawn also has 10+ years experience in the management consulting industry.
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Mike Daecher, Chief Marketing Officer, PlatCore LMS
Mike Daecher is PlatCore's Chief Marketing Officer. He has been in the education space
for most of his career, including the last 10 in learning management, both as a client and vendor.
He is passionate about creating exceptional experience for online learners.
Yes. PlatCore LMS is built specifically for ServiceNow and runs natively on the Now Platform. In fact, PlatCore is the only full-featured, native LMS available on the ServiceNow marketplace. (While we do have customers that have purchased ServiceNow just for our LMS, those organizations that adopt ServiceNow across their organization tend to realize the most value and highest ROIs.)
While companies of all sizes use the PlatCore LMS, generally mid to large enterprise companies on the ServiceNow platform find the best value in our ability to help them overcome the complexities and challenges of training remote, hybrid, and globally-distributed learners.
Absolutely. PlatCore helps organizations create learner-focused education portals for on-demand education and self-service. Whether you’re onboarding or upskilling employees, customers, partners, or distributors—PlatCore can help you streamline training and exceed expectations.
Creating and managing personalized courses and learning plans tailored to the unique needs of different learners is absolutely necessary for enterprise and business training. PlatCore LMS gives you flexibility to create and deliver training to users however you need.
Yep! PlatCore enables you to automate training assignments and certifications—even recertification after an certification expires.
The real power of a native ServiceNow LMS is that your training and education program integrates seamlessly with your core business platform. That gives you the ability gate access or trigger notifications and required training based on roles, events, or any other criteria controlled within ServiceNow.
More than likely. PlatCore is designed to help teams rapidly create and rollout training regardless of what other tools are used to create them. That means PlatCore supports your PDFs, SCORM, XAPI, AICC, Videos & MP4s, Microsoft Word, Powerpoint, Excel, and more.
It sure does. We believe rolling out training to all of your audiences should be easy—regardless of what language they speak. If you are developing training materials in various languages—PlatCore and ServiceNow offer the ability to deliver localized, personalized training.
PlatCore’s subscription model helps support your training efforts as you scale. That means you only pay for what you need and use. PlatCore offers competitive pricing on a per active seat basis. For more information on pricing or to request a quote, click here.

Fewer Groans. More Fist Bumps. Experience A Better Way To Learn