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Learner's Corner

Our blog with all the latest downloads, events, product updates, case studies, and great learning content.

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Personalized Learning Starts with Customer Data on ServiceNow

Personalized Learning Starts with Customer Data on ServiceNow

Because PlatCore is built directly on ServiceNow, it uses the same customer records, workflows, permissions, and business rules your organization already relies on to manage customer relationships. Instead of moving ...

Native Learning on ServiceNow Helps Turn Customer Success Into Customer Retention

Native Learning on ServiceNow Helps Turn Customer Success Into Customer Retention

By combining ServiceNow CSM with PlatCore's native learning platform, organizations can automatically connect customer lifecycle events to personalized education that helps customers continue discovering value ...

Scale Customer Enablement with AI and Native Learning on ServiceNow

Scale Customer Enablement with AI and Native Learning on ServiceNow

PlatCore's AI Course Builder gives enablement teams the tools to produce more high-quality content in less time. Combined with ServiceNow Now Assist and the rich customer context already available in Customer Service ...

How Native Learning on ServiceNow Accelerates Product Adoption

How Native Learning on ServiceNow Accelerates Product Adoption

Instead of relying on disconnected learning systems, manual email campaigns, or one-size-fits-all training programs, organizations can use the customer data already living in ServiceNow CSM to create personalized ...