CASE STUDY
Native Data Transforms Confie’s Learning Experience
Learn how PlatCore LMS helped transform Confie’s learning program, providing seamless reporting, streamlining processes, and enhancing learner experiences.
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About The Customer
Customer Profile
Insurance
Confie is a leading personal lines insurance distributor in the United States. With over 2,000 employees and over $1 billion in annual revenue, Confie is committed to providing its customers with the best possible service.
“We embarked on a journey to find a better solution when our existing LMS couldn’t meet our needs. Discovering PlatCore’s capabilities and value made the decision to invest in it an easy one.”
– Jennifer Nava, Director of Learning and Development
The Challenge
Limited by an unreliable, ineffective LMS, the Confie team struggled to enforce training requirements. Manual tasks and ongoing reporting sapped the L&D team’s time and resources.
Needing an LMS that could enable their growth, the Confie team embarked on a thorough evaluation process. As a dedicated ServiceNow customer, they engaged their IT team’s expertise. Through a detailed proof of concept and meticulous proposals, they chose PlatCore, a Native ServiceNow LMS.
The Solution
PlatCore LMS has helped transform Confie’s learning program, providing seamless reporting, streamlining processes, and enhancing learner experiences. This has meant:
Improved Efficiency
Increased Accountability
Simplified Experience
Having built a foundation of trust and accountability, Confie’s Learning Department can confidently focus on strategic initiatives, knowing their program will be well-received and deliver a significant impact.
The Results
With an amazing time to value, Confie successfully implemented PlatCore’s Native ServiceNow LMS in just two months. With its powerful capabilities, the PlatCore LMS has helped enable:
84% reduction in manual L&D tasks
15% increase in assigned training completions
Surpassed expectations of 20% growth for a remarkable 247% increase in logins
Learn how PlatCore has been a ‘game-changer’ for Confie’s learning and development team, enabling scalable growth and enhancing innovative training efforts.
